I play bass in a blues rock cover band for fun, and was thinking about the user experience that we have with our audience. So I made a list of basic gig guidelines and actually it’s quite similar to any business customer experience:
- You are not your target audience, what might be your favorite song is not what your audience wants to hear.
- You are there to entertain them, not yourself. You are being paid by the venue – their customer is the focus.
- You are a team, when everyone plays their parts right – magic happens.
- Know your audience. Their favorite song might be one you never thought about.
- Play a well rounded song list based on a core set or theme that the audience will be familiar with.
- Deliver more than expected. on time. on key, and on tempo.
- Practice makes perfect, no one enjoys a sloppy sounding performance.
- Talk to the audience. Get them to interact. Dancing is always encouraged.
- Keep it fresh. Update your repertoire often, replace songs that don’t work well with the audience.
- Make it your own. you don’t have to play the song note for note like the original.
… and most important of all, don’t forget to tip your bartenders and wait staff.